Traverse shipping Privacy Policy

Traverse shipping Co., Ltd. (hereinafter referred to as "CJ Media") values ​​your personal information and complies with relevant laws and regulations for personal information protection, including the Personal Information Protection Act. Through its Privacy Policy, Topco Media informs you of how your personal information is processed when you use its services and what measures are taken to protect your personal information.

1. Purpose, items, and collection method of personal information collection and use

Traverse shipping collects personal information through the following methods to provide customers with various convenient services, including identity verification and payment services.

divisionCollection itemspurposeRetention and use period
When signing up for membershipessentialSign up for emailEmail, password Membership service provided
If a separate retention period is specified in the relevant laws and regulations, the information will be destroyed immediately after the purpose is achieved. If a separate retention period is specified in the relevant laws and regulations, the information will be stored until that time.
Sign up with a mobile phone numberMobile phone number, password
Sign up for Naver IDNaver ID, email
Sign up for Facebook IDFacebook ID, email
Sign up for Google IDGoogle ID, email
Sign up for KakaoTalk IDKakaoTalk ID, nickname (name)
selectSign up for emailnickname
Sign up with a mobile phone number
Sign up for Naver ID
Sign up for Facebook ID
Sign up for Google ID
Email, mobile phone number Send promotional information
genderProviding customized services
Adult (self) verification Date of birth, gender, CI, mobile phone number Self-verification (adult)
Coin payment Payment amount, payment date and time, payment method, payment IP Manage payment details
Content Use Content purchase date and time, purchased content, usage amount Content usage history management
Use OK Cashback OK Cashback card number, encrypted phone number Manage Payment Cancellations
Information that may be automatically collected when using the service IP address, cookies, visit date and time, service usage history, browser type, mobile device information (advertising identifier, whether or not to receive PUSH) Compliance with legal obligations for consumer protection, analysis of service statistics, etc.
Partnership Inquiryemail Collect contact information to respond to inquiries Destroyed within 5 days after inquiry processing is completed
customer service center - Payment error inquiry: Payment information
- ID inquiry: Payment information
- Virtual account refund inquiry: Depositor name, account number, bank name, contactable phone number
- Free charging station 2 accumulation error inquiry: Name, mobile phone number
- When contacting the customer center, we may ask for your mobile phone number to check your ID, and
the above information may be collected via email or fax. In addition, depending on the case, we may request a copy of your ID excluding key information.
Processing user inquiries, suggestions for improvement, and complaints 		3 years.
To prevent fraudulent activities and repeated inquiries, if the user deletes the inquiry, the information will be stored for 1 year and then destroyed without delay.

* For subscribers prior to March 2018, we are storing the names of some customers.

2. Provision of personal information to third parties

Traverse shipping does not provide personal information to external parties without the user's consent. However, personal information is provided only when the user directly consents to use the services of an external affiliate, or when disclosure is permitted by applicable laws.
RecipientPurpose of provisionItems providedRetention period
SK Planet Co., Ltd.OK Cashback Service Payment information, mobile phone number or OK Cashback card number, OK Cashback password
If a separate retention period is specified in the relevant laws and regulations after the purpose is achieved , the information will be kept until that time.
Point Park Co., Ltd.Point Conversion ServiceMember identification information
iCloud Co., Ltd.Free charging station serviceMember identification information
Pink Lux Co., Ltd.Member identification information
Su Communication Co., Ltd.TV Point ServiceMember identification information
Naver Financial Co., Ltd. Payment agency and simple payment service for payment processing and bill settlement Payment information, member identification information
Viva Republica Co., Ltd.

3. Personal information processing consignment

Traverse shipping outsources some of the tasks necessary to provide services to external companies, and regulates and manages/supervises the outsourced companies to ensure that they safely process personal information in accordance with the Personal Information Protection Act.
fiduciaryConsignment work
Kakao Pay Co., Ltd.
Payment agency and easy payment service for payment processing and bill settlement
NHNKCP Co., Ltd.
Eximbay Co., Ltd.
NHN Payco Co., Ltd.
LG CNS Co., Ltd.
Welcome Payments Co., Ltd.
Hecto Financial Co., Ltd. Payment agency for payment processing and bill settlement,
point conversion service
KG Mobilians Co., Ltd. Payment agency for payment processing and billing,
identity (adult) verification
Dow Data Co., Ltd.
LG Uplus Corp.Notification Talk service
NHN Cloud Co., Ltd.Email/SMS sending service
Toss Payments Co., Ltd. Payment agency and easy payment service for payment processing and bill settlement
fiduciarySub-trusteeSubcontracting work
Kakao Pay Co., Ltd.Hyosung ITX Co., Ltd. Kakao Pay Customer Service and Inquiry Response
NHN Payco Co., Ltd.NHN Co., Ltd., NHN Cloud Co., Ltd. System development and infrastructure operation for service provision
LG CNS Co., Ltd.E-Commerce Tech Co., Ltd. Operation of prepayment service system and customer consultation
Hanseong MS Co., Ltd. Electronic payment service customer consultation and settlement operations
Hecto Financial Co., Ltd. Dream Bay, Q OfficeHandling customer service work
Sejong Telecom Co., Ltd. Operation of customer consultation processing system
KG Mobilians Co., Ltd.MetaMCustomer service support
LG Uplus Corp. LG CNS Co., Ltd., Lotte Data Communication Co., Ltd., MTS Company Co., Ltd. Data storage and processing
Kakao Corp.Sending informational messages
NHN Cloud Co., Ltd.Gemtech Co., Ltd.Message sending service

4. Retention period and destruction of personal information

  1. (1) Withdrawal will be processed within 5 days to delete all member and account information, excluding information held in accordance with relevant laws and the personal information processing policy.
  2. (2) Personal information that has been withdrawn from membership, service terminated, personal information retention period has expired, or the purpose of collection and use of personal information has been achieved will be destroyed in a way that makes it irreversible.
  3. (3) In the case of electronic files, they are safely deleted using technical methods to prevent recovery and reproduction, and printed materials, etc. are destroyed by shredding or incineration.
  4. (4) In cases where personal information must be stored for a certain period of time in accordance with laws and regulations, personal information is stored for that period in accordance with the provisions of the laws and regulations.
Related laws and regulationsCollection itemsRetention period
Act on Consumer Protection in E-commerce, etc. Records of displays and advertisements 6 months
Records of contracts and cancellations of subscriptions, etc. 5 years
Records of payment and supply of goods, etc. 5 years
Records of consumer complaints or dispute resolution 3 years
Communications Secrets Protection Act Records of website visits (logs, access information, etc.) 3 months
To prevent misuse and illegal distribution, email information of malicious users is stored for one year.

5. Rights of users and legal representatives and methods of exercising them

  1. (1) Users (including legal representatives) may exercise their rights to access, correct, delete, or request suspension of processing of personal information being processed by Traverse shipping at any time.
  2. (2) Users may request suspension of personal information processing at any time through the Customer Center (1644-1531, toptoon@toptoon.com) or ‘Customer Center > Online Inquiry’, and requests may be rejected if there are special provisions in the law.
  3. (3) Users may withdraw their consent to the collection and use of personal information at any time through ‘My Settings > Withdrawal Request’.
  4. (4) If a user requests correction or deletion of personal information due to errors, etc., the personal information will not be used or provided until the correction or deletion is completed.
  5. (5) We do not accept membership registration from children under the age of 14 who require the consent of a legal representative.

6. Matters concerning measures to ensure the security of personal information

  1. (1) Traverse shipping does its best to safely manage users' personal information and protects personal information to the level required by the Personal Information Protection Act.
  2. (2) Personal information is encrypted. Passwords are encrypted one-way, and card numbers and other information collected are encrypted and stored.
  3. (3) To prevent personal information of members from being leaked or damaged by hacking or computer viruses, the system is installed in an area with controlled access from outside, and the latest anti-virus program is used to prevent personal information of users from being leaked.
  4. (4) We manage the number of employees handling personal information to a minimum, and emphasize compliance with laws and internal policies through regular training for personal information handlers and periodic training and campaigns for all executives and employees.
  5. (5) We store and manage records of personal information handlers accessing the personal information processing system, and regularly check access records to ensure that personal information handlers’ access records are safely stored to prevent falsification, alteration, theft, and loss.
  6. (6) We operate a dedicated personal information protection organization. Traverse shipping operates a dedicated personal information protection department to protect personal information. We verify compliance with our personal information processing policy and the responsibility of those responsible. We do our best to promptly resolve and correct any issues identified.

7. Installation and operation of devices that automatically collect personal information, such as Internet access information files, and refusal thereof.

  1. (1) Traverse shipping uses "cookies" to store and periodically retrieve customer information to provide customized services tailored to each customer. Cookies are small pieces of information sent by the website's operating server (HTTP) to the user's computer browser and are sometimes stored on the user's PC hard drive.
  2. (2) Customers have the option to choose whether to install cookies. Therefore, customers can configure their web browser to allow all cookies, request confirmation each time a cookie is stored, or reject all cookies.
    Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
    However, if you refuse to store cookies, you will not be able to use services that require login.

8. Matters concerning the collection, use, provision, and refusal of behavioral information

(1) Traverse shipping collects and uses behavioral information as follows to provide optimized services and benefits to users during the service use process.
Collection items Types of content viewed by users during service use, purchase history, service use records, and advertising identifiers
Collection method Automatically collected when visiting or running a web/app site
Purpose of collection Provides customized recommendation services (including advertisements) based on the user's interests and tendencies.
How to exercise user control rights For web browsers
1) Internet Explorer
  menu → Tools → Internet options → Privacy → Advanced → Allow/Block
2) Chrome
  settings → Advanced → Privacy and security → Content settings → Cookies → Block third-party cookies
3) Microsoft Edge
  settings → Privacy, search, and services → Use Strict Tracking Prevention → Select Send Do Not Track request

For smartphones
1) Android phone
  settings → Privacy → Advertising → Reset advertising ID or delete advertising ID
2) iPhone
  settings → Privacy → Tracking → Turn off Allow apps to request tracking
Methods of redress for user damages Contact: Pil-Hwan Lee, Tel: 1644-1531, Email: toptoon@toptoon.com
(2) Traverse shipping allows online customized advertising businesses to collect and process behavioral information as follows:
Recipient Meta, Google, Tiktok, X, Criteo, Enliple, Kakao, RTB HOUSE, Tenping, ODDM, NAVER, Buzzvill, Adtive, Microsoft
Items provided Types of content viewed by users during service use, purchase history, service use records, and advertising identifiers
Purpose of the recipient Provides customized recommendation services (including advertisements) based on the user's interests and tendencies.

9. Information on the Personal Information Protection Manager

(1) Traverse shipping has designated a personal information protection officer as follows to address users’ inquiries regarding personal information.
divisionPersonal Information Protection Officer
nameLee Pil-hwan
PositionTeam leader
phone call1644-1531
mailtoptoon@toptoon.com
For any inquiries, complaints, or damage relief related to personal information protection that arise while using Topco Media's services (or business), please contact the Personal Information Protection Officer or the relevant department. Topco Media will promptly respond and address any inquiries from data subjects.
(2) If you need to report or consult about other personal information infringements, you may contact the organizations below.

Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)

Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)

Supreme Prosecutors' Office Cyber ​​Investigation Division (www.spo.go.kr / 1301 without area code)

National Police Agency Cyber ​​Investigation Bureau (ecrm.police.go.kr / 182 without area code)

10. Obligation to notify before revision

Any additions, deletions, or revisions to this Privacy Policy will be announced at least seven days in advance. However, if there are significant changes to user rights, such as changes to the items of personal information collected or the purpose of use, notice will be provided at least 30 days in advance, and user consent may be obtained again if necessary.

  1. - Announcement Date: July 4, 2025
  2. Effective Date: July 14, 2025

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